About Reflex

Reflex is the leading marketplace connecting top-tier retail associates (“Reflexers”) with retailers on demand. We empower brands to scale staffing flexibly, reduce labor headaches, and unlock new revenue by ensuring labor is not a barrier to sales conversion. Backed by top investors, Reflex is building the future of work in retail — one flex at a time.

We’re growing fast, and we’re looking for a driven Account Executive who can help us expand our retail brand partnerships and fuel Reflex’s next stage of growth.

To fit in at Reflex, we’re looking for someone who wakes up every morning determined to be the top performer they know they are - for no other reason than they can’t imagine settling for anything less. You’re self motivated by an internal fire to be exceptional. You see obstacles as opportunities and want to sell a revolutionary product that is driving incredible value to customers - and you are THE person to help them realize NOW is the time for change.

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Role Overview

As an Account Executive, you’ll own the full sales cycle with mid-market and enterprise retailers. You’ll prospect, pitch, and close new accounts — showing retail leaders how Reflex’s retail staffing solution solves their biggest labor challenges and improves conversion in stores.

You’ll collaborate cross-functionally with Reflex’s Marketplace Ops and Customer Success teams to ensure smooth launches and long-term adoption, while exceeding revenue targets and building deep client relationships.

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What You’ll Do

• Pipeline Growth & Prospecting

  • Identify and develop new opportunities with retailers across apparel, footwear, luxury, home goods, and specialty categories.
  • Research prospects, map decision makers, and craft compelling outreach to book discovery meetings.

• Sales Execution

  • Run consultative sales processes with Directors/VPs of Retail Ops, HR, Finance and Workforce Planning.
  • Lead product demos and ROI-driven presentations that showcase Reflex as the best solution for retail labor.
  • Negotiate pricing, terms, and contracts to close new partnerships including interfacing with legal counsel.

• Partnership Building

  • Act as the face of Reflex to new clients, developing strong executive-level relationships.
  • Collaborate with Customer Success to ensure seamless onboarding, adoption, and expansion.

• Revenue Growth & Forecasting

  • Consistently exceed monthly and quarterly new business targets.
  • Maintain accurate pipeline data and forecast revenue in HubSpot.
  • Track and share market insights to inform sales strategy and product development.

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What We’re Looking For

• 2–5 years of B2B sales experience, ideally in SaaS, staffing, HR tech, or workforce management selling into retailers a plus.
• Proven success exceeding quota in a consultative, solutions-oriented sales environment.
• Strong understanding of the retail industry and challenges of managing hourly/W-2 workforces.
• Excellent communication, negotiation, and presentation skills — comfortable selling to VP and C-level decision makers. Proven ability to influence others at different corporate levels.
• Self-starter who thrives in a fast-paced startup environment and can balance hunting with building long-term partnerships.

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What We Offer

• Competitive base salary + uncapped commission.
• Health, dental, and vision coverage.
• Flexible PTO and hybrid work schedule.
• Large territory selling into an industry hungry for a new labor model - demonstrated by our 60+ retailers on platform.

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⚡ At Reflex, every flex matters — and so does every team member. If you’re ready to help retailers transform how they staff, we’d love to hear from you.