Worker HR & People Ops Lead

Austin, TX

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About Reflex

Reflex is changing the way that 15 million Americans work in retail. We’re building a platform that matches leading apparel brands with the top tier of retail talent, on-demand.

Our vision is to be the best way to work in retail – unlocking flexibility for all.

About The Role

Reflex is growing, we’re looking for a versatile leader to build and scale our compliance and HR functions to support Reflexers —our W2 workers powering retail stores across the U.S.

We’re expanding fast and operating in 25+ states, which means compliance, HR operations, and people policies are mission-critical. We’re looking for a Compliance Lead to help us scale responsibly, while putting our Reflexers first. If you're excited to shape the future of work in retail and build from the ground up, we’d love to meet you.

What you’ll be doing

As Worker HR & People Ops Lead, you’ll lead all HR compliance and risk management efforts for Reflex’s thousands of W2 retail associates across the U.S. You’ll ensure we’re not only legally compliant but also setting a new standard for how modern, flexible workforces are supported. You’ll work closely with Legal, People Ops, Product, and Marketplace teams to implement and manage policies, systems, and guardrails that protect both our workers and our business.

Who you are

What we’re offering

Our customers and users come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds. If you share our values and our enthusiasm to improve retail, you'll find a home here at Reflex. Reflex is proud to value diversity at our company. All qualified applicants will receive consideration for employment.

Ready to join the team?

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